About Me
Trusted by entrepreneurs, coaches and businesses around the globe
Hi! I’m Tika…
I’m a mother of five, a devoted wife, and a passionate entrepreneur proudly calling Melbourne, Australia, my home. My journey into the world of tech and business management has been a transformative one, and it’s deeply intertwined with my personal experiences of balancing family and entrepreneurship.
Fast. Efficient. Proactive.
Balancing the roles of a dedicated mom and a determined entrepreneur wasn’t always smooth sailing. It was a challenging and often overwhelming journey, particularly as my business gained rapid momentum. The demands of late nights, hectic schedules, and the ever-present fear of missing out on precious moments with my growing family created a constant source of stress and pressure.
But here’s where the narrative takes a turn for the inspiration: I did not let these challenges define my path. Instead, I embarked on a quest for a powerful secret – a secret that would unlock the door to thriving in the digital age without losing touch with my core values and my family.
That secret, I discovered, was rooted in the realisation that thriving in the digital age doesn’t equal to doing every business task alone. It’s about having a trusted partner who understands your vision, shares your commitment to excellence, and is dedicated to making your business flourish. This became the cornerstone of my mission.
Driven by this newfound insight, I embarked on a mission to empower businesses like yours. I embarked on a journey to become a tech VA and certified Online Business Manager. This journey was not just a professional endeavor; it was a personal transformation that allowed me to tap into my skills and passions while also embracing my role as a mother.
My specialisation extends to creating order out of chaos, orchestrating flawless product launches, designing captivating websites, and streamlining operations through the magic of integrations and automation. These skills became my toolkit for not only building successful businesses but also reclaiming precious moments with my family.
Your business deserves to thrive, and you deserve the freedom to focus on what truly matters to you. I’m here to tell you that there is a better way – a way that doesn’t involve burning the midnight oil or feeling overwhelmed by never-ending to-do lists.
My mission is straightforward: to help you scale. I’m here to be your guiding hand through the complex digital landscape, ensuring your growth, scalability, and success. Your vision is unique, and it deserves to shine.
Imagine a future where your business runs like a well-oiled machine. Imagine being at the forefront of your industry, effortlessly juggling your roles as an entrepreneur and a parent, and cherishing every precious moment with your loved ones. This is the future I envision for you.
Together, we’ll transform this vision into a reality.
Frequently Asked Questions
What does a Tech Virtual Assistant (VA) do?
A Tech Virtual Assistant specialises in managing the technical aspects of your online business. I help with tasks like website management, setting up sales funnels, automating processes, and integrating various tools such as CRMs, project management software, and email marketing platforms. My goal is to streamline your systems so you can focus on growing your business.
How do I know if I need an Online Business Manager (OBM) or a Virtual Assistant (VA)?
If you need help with day-to-day tasks like scheduling, content management, or customer service, a VA is the best option. However, if you’re looking for someone to manage operations, lead your team, oversee projects, and implement strategies, an OBM would be more suitable. As an OBM, I handle the bigger picture, ensuring your business runs smoothly while meeting your growth goals. You can learn more in my blog post, Do You Need to Hire a VA or an OBM?.
What services do you offer as an Online Business Manager (OBM)?
As an OBM, I provide comprehensive management of your business operations. This includes team management, project oversight, systems implementation, workflow automation, and strategic planning. I also handle ongoing operations such as task delegation, performance tracking, and process optimisation to ensure everything runs smoothly.
How do you help with launch management?
When you’re launching a product or service, I take care of all the technical and operational elements so you can focus on showing up for your audience. I assist with setting up landing pages, email sequences, payment systems, webinar platforms, and analytics tracking. I ensure every aspect of the launch is managed and executed flawlessly from start to finish.
Which platforms do you support for websites and online courses?
I work with a wide variety of platforms to support your website and online course needs. For websites, I specialise in WordPress, Kajabi, Kartra, and Squarespace. For online courses, I’m experienced in platforms like Teachable, Thinkific, and LearnDash. I help with setup, management, and optimisation of these platforms to align with your business goals.
How can you help me with my digital marketing strategy?
I provide customised digital marketing strategies that align with your business goals. From social media management and paid advertising (Meta and Google Ads) to email marketing and funnel creation, I create a holistic plan to increase your online visibility, engage your audience, and drive conversions. We’ll work together to craft a strategy that fits your vision and budget.
What tools do you use for project management and automation?
For project management, I use tools like Asana, Trello, Monday.com, and ClickUp to keep everything organised and ensure tasks are completed on time. For automation, I work with platforms like Zapier and Integromat to streamline repetitive tasks and integrate your business systems for smoother workflows.
What’s the difference between hiring a Tech VA and an OBM?
A Tech VA is focused on executing technical tasks, such as setting up funnels, managing your website, and integrating tools. An OBM, on the other hand, takes on a more strategic role, overseeing business operations, managing teams, and ensuring that projects align with your long-term goals. I offer both services, and we can discuss what level of support your business needs based on its current stage.
How do payments work for your services?
Payments for my services are typically made upfront or as outlined in our agreed-upon payment schedule. I accept payments through secure online platforms such as Stripe, PayPal, or direct bank transfer. Once we confirm the scope of the work, I will send you an invoice with the necessary payment details.
Do you offer payment plans for your services?
Yes, I do offer flexible payment plans for certain services, depending on the project size and duration. If you require a payment plan, we can discuss options that best fit your needs. Any agreed-upon payment terms will be clearly outlined in our contract before we begin working together.
What is your refund policy?
As my services are customised to each client, I typically do not offer refunds once work has commenced. However, if for any reason you’re unsatisfied with the service, I encourage open communication to resolve any issues. Refunds may be considered on a case-by-case basis for unused portions of ongoing retainer services.
How is my payment information protected?
Your privacy and security are a top priority. I use secure payment gateways such as PayPal and Stripe, which are encrypted and PCI-compliant, ensuring that your payment details are handled safely. I do not store your payment information on my systems.
When are payments due?
Payments are generally due upon receipt of the invoice, unless otherwise specified in our agreement. For ongoing or retainer services, invoices are typically sent out on a monthly basis, and payment is due within 5 days of receipt. Late payments may incur a fee as outlined in the terms and conditions of our contract.
What happens if a payment is late?
If a payment is late, I will send you a reminder with the outstanding balance. If payment is not received within 5 days of the due date, I reserve the right to pause services until the account is settled. For ongoing retainer clients, this could affect the project timeline and delivery.
Let’s Chat
My mission is to ensure your business not only runs but succeeds. With my dedicated support, you’ll have the freedom to focus on your core genius, while I handle the intricacies that fuel your success.
